Service

Hongyi Service
For over 20 years, Hongyi has consistently adhered to the principle of servicing our clients with integrity and best knowledge. Hongyi delivers complete client-oriented services ranging form pre-sales service, mid-sales service, and after-sales service to extended services.

Pre-sales service
◆offer valuable consultation
◆offer advice on the choice of investment modes
◆help determine the optimal factory site
◆offer design plans for building the factory

Mid-sales service
Hongyi is glad to share its industry-related knowledge and professional technology with its customers in order to help they yield quality products and gain maximal interest within shortest time.
◆assist in supervising during factory construction
◆offer on-the-spot instructions on installing and modifying equipment
◆help draw up management rules for the site operations and quality management system
◆offer free training

After-sales service
Hongyi has prepared a complete and detailed file for its customers to record such information as equipment models, configurations, installing environment and conditions about the manufactured products. In so doing, we are more convenient to render speedy service for our customers. Besides, technical revisit is periodically or indefinitely provided to ensure our customers have access to the latest technical advances made by Hongyi at the very first time.

◆assist in determining production components
◆offer remote network service
◆on-the-spot technical repair service available upon request
◆safe and speedy parts distribution

Extended service
Using the global user network, Hongyi has established service and components distributing network, which allows users from different places to enjoy the equally speed and timely service.
◆assist in making marketing strategy
◆share latest industry information
◆renew the mold
◆technology support for products application
◆share the latest achievements made by Hongyi

Brand Operation
Hongyi runs aiming at brand operation. Service, on its eyes, is equally important with products quality. Hongyi tries to render more perfect service to its clients, purpose hereby is given to identify industry fame, gain trust from customers and earn market reputation.